Quality Hub’s Corrective Actions System helps organisations to improve and standardise their processes for resolving and preventing undesirable events from occurring again.
Truly effective quality management systems include a corrective actions process to eliminate the root cause of the failure. The standard process is to investigate and identify what happened, why it happened, and what actions are required to ensure this type of failure does not happen again. Such actions must be tracked to ensure changes are implemented in a timely way and that these changes are fully embedded and sustained.
Many organisations try to do this manually with spread sheets and word documents. This means that information related to failures, investigations, findings and corrective actions can be difficult to track and access, are frequently duplicated, or out of date.
Quality Hub’s Corrective Actions System offers a more effective solution that makes it easy for you to manage all aspects of this rectification process via a centralised, user friendly system.
Information related to the failure, investigations, findings, root cause analysis data and remedial actions can be captured. Our secure, web-based system means viewing, tracking and updating actions are a breeze.
It doesn’t matter where you are, if you have internet access, you can log in at any time to view and update actions with ease. Having full visibility of the complete process provides reassurance that actions are never missed and that your quality assurance loop is being closed.
Our Corrective Actions System not only helps you to achieve these results but it also helps you to sustain change. A key part of what the system offers is an effectiveness review at 30, 60 and 90 days and longer if needed. This ensures you know whether your recommendations and actions really are having the desired result over time.
The system also includes the ability to define user access to various levels of viewing and data entry, as well as automated email notification alerts and adaptable reporting features, all customised to suit your organisation’s needs.
Quality Hub’s Corrective Actions System can be used across multiple processes – whether it’s a procedural or process failure, corrective actions resulting from audits, or resolving complaints – making it a cost effective quality improvement solution.
Contact us to discuss how our Corrective Actions System can support your organisation.
Improve and standardise processes for resolving and preventing undesirable events Centralised system makes it easy to manage all aspects of this rectification process User friendly system allows for quick and easy viewing, tracking and updating of actions Effectiveness review at 30, 60 and 90 days or longer Can be used across multiple processes.