Ensuring that a patient’s health outcomes are not negatively affected when they are transferred between healthcare facilities is of critical importance.
Key to this is ensuring that clear communication reigns at all times between all those responsible for a patient’s care.
Quality Hub’s eReferrals System is designed to improve communication and track patient referrals between healthcare facilities so that both the referrer and clinical staff at the receiving facility know what is happening, when it is happening, and who is responsible for the patient’s care.
The system has been developed to provide reassurance and peace of mind that a smooth transfer of care can take place each and every time it is required, so that no patient ever receives adverse harm as a result of poor communication.
All it takes is an initial phone call between the referrer and the receiver. The referrer then logs into a web-based system that can be accessed anytime and at any location with internet access. They enter vital information about the patient and whose care the patient will fall under. Key individuals at the receiving facility are sent an automated email confirming the conversation and advising them about the transfer and the care required. This safeguards the patient by assuring that the right person and team are available prior and aware of the key facts prior to transfer.
To find out more about the eReferrals System, please contact Quality Hub.
Promotes clear lines of communication Easily track patient referrals Ensure a smooth transfer of care between hospitals and district health boards Enhances patient safety.