Employees are more willing to report incidents if the system is easy to use, and at their fingertips. The importance of this to the business, not only relates to health and safety, but also provides transparency and visibility. An essential component is a process for alerting the organisation of incident’s as they occur.
The incident management system provides an easy and simple way to log an incident; whether this is via the mobile reporting app or a desk top computer. By early notification, the incident is escalated rapidly, risk can be mitigated, and the employee gains timely access to medical intervention, if required.
The Quality Hub incident management module provides an intuitive reporting dashboard. The status of all incidents is immediately visible at any time of the day, 24/7, in an easy to understand format that has built in reporting, with full customisation abilities.
Early notification and escalation Prompt risk mitigation Visibility 24/7 Customisation abilities The ability to drill down to single incident level Reporting and graphing abilities/suite Easy for all employees to access Reporting dashboard Ability to link to other QH module Employees receive acknowledgment of incident record Customised groupings, departments, wards and services within one tool